Frequently Asked Questions

What is the recommended age range for the stories?

The stories are mainly written for kids between the ages of 5 and 12, but we’ve had kids as young as 3 and as old as 13 enjoy them very much!

How long are your stories?
The stories are approximately 30 minutes long.
How can I listen to the stories?
After signing up, you will get access to an exclusive membership area of our website where you can view, stream, and download stories and activities. You can login to this area anytime using any device that has access to the internet.

 

If you’d like to add them to your music library, simply download the audio files from the membership area and drag them into your favorite media player, such as iTunes or Google Music.

Please note: An internet or cellular network connection is required to stream the stories from our website on your mobile device. To be able to listen without an internet connection, download the audio files from the website, add them to your music library, and sync your music library with your mobile device.

Which countries do the Europe stories feature?

The European countries we have included are Germany, the Netherlands, France, Denmark/Sweden, Austria, the Czech Republic, Spain, Italy, Ireland, Poland, Portugal, England and Greece.

Which countries do the Asia stories feature?

We have so far released stories about China, India, Korea and Turkey. Throughout 2018 we will complete the Asia set with stories about Russia, Indonesia, Saudi Arabia, Japan, Thailand, Israel, Malaysia, Vietnam and Mongolia.

Which artists do the Artist stories feature?

Our 6-story Artists Around the World set includes stories about Monet, Van Gogh, Picasso, Michelangelo, O’Keeffe and Kandinsky.

How many stories go along with each country?

 

We have four stories that go along with each country. So after one year, 13 countries will be covered. 

How soon after I place my order will I receive the stories?
If you purchase the Full Story Pack you will have immediate access to all the stories published, then a new story will be added to your library each week. If you chose the One Story a Week membership, you will immediately have access to your first story and your second will come one week later and at one-week intervals thereafter.
What type of payment do you accept?
We accept all major credit cards including Visa, MasterCard, Discover, and American Express. PayPal is an option as well.
When will I be billed?
Your credit card will be charged or Paypal transaction processed immediately after you subscribe. For the Story a Week subscription, subsequent monthly charges will come in exactly one-month intervals. For the Full Story Pack, you will only be billed only once.
Is your payment processing secure?
Yes, our payment processing is secure and easy! We use Stripe and PayPal, recognized leaders in the market, to handle all our credit card processing and they do a great job. Our checkout process and web pages are also PCI compliant.
What is your cancellation policy?
If you sign up for the Story a Week plan, you can cancel anytime with no advanced notice. Just log into your account and choose “Subscriptions” then click Cancel. Of course, we’d be sad to see you go! Purchases of the Full Story Pack are non-refundable, as the stories in the library are yours to download and keep forever.
How do I download the stories?

Downloading the mp3 files that contain the audio stories is easy. You need to first download them onto your computer in iTunes and then they can easily be transferred onto an iPad. Here are the instructions:

1. go into the story guide and right click (or click with two fingers if on a Macbook) where it says download story. That will pull down a list. Click “Download Linked File.”
2. This will start the download onto your computer. On a Mac, you then go to the downloads arrow in the top right corner of the screen to find the mp3 file.
3. Then you drag that file from there to your iTunes library.
Once you do it once or twice, it really is an easy process, but depending on your Internet speed it can take a few minutes for the mp3 file to download.
Can I share the stories with my students in the classroom?
Yes! We love to share our passion for other cultures and hope you do, too!
Can I purchase a subscription as a gift for someone?
Yes! The Around the World Stories makes a wonderful gift! In the sign-up section there is a button for gift giving. Just fill out the form and you will receive a gift certificate that you can give as a gift. The certificate contains a gift code that the receiver can use to sign up for their Story Pack or subscription.
How can I contact Around the World Stories?
Please write to AWS at hello@aroundtheworldstories.com.
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